Ring Doorbell Set-Up Mode

You must manually put your Ring Doorbell in set-up mode to change the Wi-Fi network, so this cannot be done remotely. You can put the doorbell in set-up mode before you start the process in the Ring app or when prompted.

The way you put your doorbell in set-up mode depends on which Ring Doorbell model you have:

• Ring Video Doorbell: Remove the doorbell from the mounting bracket and press the orange button on the back of the doorbell. Do not hold the button down.
• Ring Doorbell 2, 3, 3 Plus, and Elite: Remove the faceplate from the doorbell. Then, press the black button on the front of the device.
• Ring Doorbell Pro: Press the button on the right side of the doorbell.

You’ll know your doorbell is in set-up mode when you see a spinning white light on the front of the device.

Next, follow the instructions on your Ring App to complete the steps to connecting your Ring Device to your Wi-Fi network.

How to Change Wi-Fi on the Ring Doorbell

To change the Wi-Fi network on Ring Doorbell, select the device in the Ring app. Then, select “Device Health” and “Change Wi-Fi Network.” Follow the on-screen instructions and enter the selected network’s password when prompted.

Note: Your Wi-Fi network password cannot have any special characters in it to connect it to your Ring Doorbell.

Alternative Solution – Change your SSID name (WiFi Name)

If you setup a new Wi-Fi network, you can actually go to your Wi-Fi router settings and change the WiFi Network SSID name (WiFi name) to your old Wi-Fi networks name and the Ring Device will reconnect to it instead.

If you need to change the Wi-Fi network, but the doorbell won’t go into set-up mode, you may need to perform a hard reset:

1. Hold down the set-up button for at least 30 seconds.
2. Then, wait at least five minutes for the doorbell to restart.

Only perform a hard reset if necessary as it will erase your doorbell settings, and you will have to complete the entire set-up process again.

Choosing Ring Doorbell Wi-Fi Frequency

Many Wi-Fi routers have two frequencies: 2.4 GHz and 5 GHz. The 2.4 GHz frequency has a more extended range but a slower speed than the 5GHz one.

When choosing a Wi-Fi network for your Ring Doorbell, you may see both frequencies listed as separate networks. Use the table below to check which frequency your doorbell is compatible with:

If you have a dual-connection Ring Doorbell model and a dual-band Wi-Fi router, you can choose which frequency you want to use. Consider using a network that has fewer devices connected to it.

For the fastest and strongest connection between your dual-band doorbell and your Wi-Fi network, use the 5GHz frequency and add a Ring Chime Pro Wi-Fi extender if needed.

Why Change the Wi-Fi on the Ring Doorbell?

If you change your Internet Service Provider (ISP) or your Wi-Fi network name and/or password for any reason, you will need to update your Wi-Fi network in the Ring app.

You may also need to manually reconnect your Ring to Wi-Fi if the doorbell loses its connection and can’t reconnect on its own. You can reconnect manually using the same steps for changing the Wi-Fi network.

Lastly, if your power goes out temporarily, you can use your phone’s hotspot to keep your Ring Doorbell functioning. All you have to do is turn your hotspot on in your phone’s settings and connect to it in the Ring app like a regular Wi-Fi network.

Keep in mind that using your phone’s hotspot may use phone data, so it’s recommended to check the details of your phone plan before using your hotspot for your Ring Doorbell.